5 Best Construction CRM Software for Contractors in 2023

Construction CRM Software

Every sector has a CRM! This also includes construction. Most platforms for customer relationship management serve multiple functions. However, some, such as a construction CRM are created especially for the sector.

True, the construction sector hasn’t adopted CRM as quickly as other sectors. However, CRM software for the construction industry has grown in popularity recently.CRM can be applied to a variety of corporate purposes, including document management and project management in the construction industry. 

General contractors, roofing contractors, home builders, and construction companies can profit from CRM. If you are in the construction business.

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Here’s The Top 5 Construction CRM Software you should know:

1.EngageBay CRM 1.Engagebay CRM 

All available data is centralized in the Engagebay CRM platform. A business can visualize the client path and notice all of the contacts, along with their requirements and details. 

This CRM act as a central hub for all the knowledge a team needs to function effectively. This CRM for the building sector or builders helps organizations understand what their customers need.

Engagebay CRM can assist businesses in determining the most effective way to add value for their customers. This CRM solution can boost productivity by keeping data out of email inboxes and filing cabinets, cutting down on paperwork, digitizing customer interactions, and streamlining projects.

Construction companies can increase their profitability and promote stronger client relationships with the assistance of the Engagebay CRM solution. Construction Sales are also boosted by CRMs. 

Businesses can automate their normal processes with CRM software. Parameters and duties can be assigned by a contractor or manager automatically with this user-friendly software. 


  • Centralized information system
  • Better analytics 
  • Improved integrations


  • Need a better customization option

2.Hubspot CRM

2.Hubspot CRM

HubSpot CRM is a simple-to-use software platform that can be used in the construction industry. Although HubSpot gives tools and services for free right away, it also has flexible planning packages that you can use and adapt for your company. The modular design of HubSpot’s solutions allows them to grow with your business.

With features that are unique to the construction industry, HubSpot CRM offers a number of various cost-varying options. The free plan has a lot to offer and is simple to use and navigate.

Hubspot comes with powerful features to help you optimize your business’s operations. The user interface of HubSpot CRM is simple to use and navigate. This ease of use is crucial for most construction businesses. 


  • Free plan choice
  • Content production is simple
  • Free tools
  • Excellent customer service


  • Pricing plans are unclear.
  • No customer service with the free plan



If a small construction company doesn’t need to manage jobs and projects inside the system, then Pipedrive is a great CRM solution. It offers email communications and powerful transaction, leads, and pipeline management tools that are not present in the majority of specialty CRMs.

Pipedrive can be used to distribute multiple bid submissions. Users can quickly send out additional bids by using its own Smart Docs tool, which automates the creation of proposals. 

As Pipedrive offers exceptional deal tracking and proposal generation features, it works well for these strategies. Its Smart Docs solution uses saved CRM data to automatically fill out proposals and bids for speedy document development and distribution.


  • Affordable artificial intelligence (AI) tools for sales analytics. 
  • Features for effective deal management, including deal rotting and simple quotation proposal production.
  • construction CRM software with robust system customization and interconnections.


  • No free plan
  • Projects are only managed for sales and marketing.
  • Not an industry-specific CRM and does not provide task scheduling or payment processing

4.Zoho CRM

4.Zoho CRM

Zoho sets itself apart from other well-known CRMs through its customization. It has a complete system for customizing choices and a variety of native and third-party interfaces. 

These features enable it to become industry-specific software, such as a construction CRM. Deal and account management, workflow automation, and sales activity tracking in Zoho CRM are free.

Within the platform, users can create data fields, modules, and layouts. In order to manage task and contractor invoicing, expenses, and bookkeeping activities, they can also enhance their functionality. It can be done by combining it with native applications like Zoho Projects and Zoho Finance Suite.

Many contractors work on a retainer basis and are account-based, so they are called upon any time the client requires maintenance or repairs. These are typical in small hotels, business buildings, and associations for homeowners and condominiums. Zoho CRM can effectively manage this solution.


  • The project management tool Zoho Projects offers free native integration.
  • Deals, account management, and process automation are all included in the free plan.
  • Robust system customizability choices for creating a CRM for the construction industry


  • Quote and invoice generation are not available until the Professional plan, 
  • Not an industry-specific CRM and lacks tools for managing jobs and processing payments


Jobber is one of the top choices for the best CRM for small building companies and general contractors due to its end-to-end and powerful trade-specialty features. 

The complete process can be managed in a single interface, including lead generation, price estimating, job booking, and more. The pricing is rather affordable and expandable for expanding organizations.

Jobber is a comprehensive software package that combines contractor sales and job administration. From the same system where users manage jobs, issue invoices, and accept payments from clients, users can handle clients, schedule jobs or meetings, and provide estimates and bids.


  • End-to-end features that allow users to control each stage of the sales and work
  • The complete CRM system for general contractors 
  • Scalable possibilities in paid plans


  • No free plans
  • Poor product usability scores 

Final thoughts

It’s time to set up your CRM because the construction business is in a boom. A small or new business in the construction industry ultimately depends on its relationships with its clients. 

Positive word-of-mouth is a key factor in retention and expansion, and CRM software can greatly help with this. Try the CRMs listed above to try out a free trial. Check out what CRM could be able to achieve for your construction or building company.

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